Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain.

We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. We operate directly in 30 countries, and in more than 100 territories through distributors.

Our Headquarters are in Barcelona, Spain and our Technology Centers are located in the United States and Europe. Worldwide sales exceeded €2.2 billion in 2024, and our workforce is more than 7,000 strong.

Job Summary

The Systems Engineer supports R&D instruments through installation, maintenance, diagnostics, troubleshooting, modifications, and upgrades.

The role links assay development and instrumentation by translating laboratory, user, and scientific needs into system-level requirements and capabilities.

It applies scientific judgment to laboratory work, data analysis, deviation investigation, and interpretation of experimental and system performance.

The position manages workflow, documentation, reporting, interfaces, and incident communication using company processes and systems.

Working with R&D, Instrumentation, Engineering, Quality, Operations, and Technical Support, the role helps ensure instrument availability, reliable testing, and clear communication of risks, deviations, progress, and recommendations.

Key Accountabilities

• Act as a technical bridge between scientific development and instrumentation development, ensuring assay, laboratory, instrument, and system requirements are understood, aligned, and clearly communicated.

• Perform and support laboratory procedures, experiments, system tests, and troubleshooting activities requiring scientific judgment and technical understanding.

• Select appropriate experimental, analytical, and technical methods; contribute to protocols; and support interpretation of experimental and system performance data.

• Detect deviations in results, system behavior, or instrument performance; identify potential causes; and recommend modifications to protocols, workflows, methods, or technical approaches.

• Support internal instruments through diagnostics, troubleshooting, preventive maintenance, repair coordination, modifications, upgrades, and technical follow-up.

• Compile, analyze, and interpret experimental and technical data; perform calculations; and prepare graphs, summaries, and reports to communicate findings, problems, and progress.

• Provide project updates and communicate technical status, results, risks, deviations, and recommendations to supervisors, senior research staff, and cross-functional stakeholders.

• Write or contribute to laboratory procedures, technical summaries, reports, reviews, protocols, and documentation under appropriate supervision and approval when required.

• Ensure electronic and paper records, technical data, and work documentation are accurate and compliant with applicable guidelines, procedures, and good documentation practices.

• Manage workflow, technical reporting, incident communication, autonomous task execution, escalation of risks or issues, and compliance with company processes, quality expectations, and the Ethics Code.

Networking/Key relationships

This role interacts with multiple internal functions to ensure effective communication between scientific, technical, quality, and operational perspectives. To be determined based on department needs but, typical interactions may include:

• R&D colleagues, including scientists, technical scientists, and development teams.

• System Development and Engineering groups, including CSW and IL, involved in instrument, hardware, software, or system-level activities.

• Quality Control, Quality Assurance, and Operations colleagues to support regulated development, documentation, technical investigations, and workflow alignment.

• Technical Support and service-related teams to exchange information on instrument performance, issues, diagnostics, repair needs, and field-relevant feedback.

• Manufacturing, logistics, and other technical departments.

Minimum Knowledge & Experience required for the position:

Education:

• Required: Bachelor’s degree or equivalent technical qualifications in electrical/mechanical engineering or physical sciences.

• Valuable: Any additional degree higher than what is required in the previous point. Any additional degree, specialization, or advanced training higher than the minimum requirement, particularly in systems engineering, biomedical engineering, instrumentation, diagnostics, laboratory sciences, or related technical/scientific areas.

Experience:

• Experience is not required.

• Valuable: Professional experience in in vitro diagnostic development, technical service, instrumentation, systems integration, or high-end life sciences/medical equipment,particularly in roles involving laboratory procedures, assay development, instrument troubleshooting, data analysis, and cross-functional technical communication.

Additional Skills/knowledge:

• Data analysis skills, including the ability to manage data sets, perform calculations, interpret results, and prepare graphs or technical summaries using scripting programming languages like Python or R.

• Knowledge of basic software tools such as Excel, Word, and PowerPoint; knowledge of SAP is preferred.

• Laboratory experience, including basic knowledge of biological and chemical laboratory procedures and the ability to operate laboratory equipment.

• Working knowledge and ability to test, troubleshoot, and support electrical, mechanical, digital, or instrument-related areas.

• Ability to understand and connect assay behavior, laboratory workflows, instrument performance, and system-level interactions.

• Familiarity with design control processes and quality standards as required for the role.

Language:

• Fluency in Spanish or Catalan.

• Advanced knowledge of English (reading, speaking and writing).

Skills & Capabilities:

• Strong attention to detail and accuracy.

• Excellent analytical and troubleshooting skills, with the ability to investigate deviations, identify possible causes, and recommend corrective or improvement actions.

• Ability to apply scientific methods, theoretical knowledge, and technical reasoning to tasks within one or more areas of expertise.

• Ability to work in a multidisciplinary environment involving science, electronics, mechanics, software, pneumatics, fluidics, quality, and operations.

• Strong teamwork and interpersonal skills, with flexibility to support multiple people, projects, and technical needs.

• Clear oral and written communication skills, including the ability to explain technical or scientific issues to different audiences.

• Excellent organizational, time management, and multi-tasking skills.

• Ability to work independently on assigned activities with moderate guidance and to escalate risks or issues appropriately.

• Curiosity, willingness to learn, and adaptability in a flexible and changing R&D environment.

• Proactive, organized, resolute, and able to communicate results, problems, and progress within the group and across departments when required.

• Reflects the values of Werfen and OEM in the quality of work and working relationships.

Travel requirements:

Sporadic travel or short-term assignment to an external may be required (up to 10% of the time).